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Event

New claims service models

19.04.2023 10:00 - 13:00 Dual Mode
I Community Event of the Digital Insurance Claims HUB

Event presentation.

The meeting aims to decline the following themes:

  • Differentiation of service models: customer score and routing to processes
  • Personalization of customer experience: drivers, evaluation models, claim types (ID1Fignature, No Card, etc.).

Agenda of the day

date: 19.04.2023
time: 10:00:00
Paolo Gatelli
Senior Research Manager
Cetif
Opening of the proceedings by Dr. Paolo Gatelli
date: 19.04.2023
time: 10:15:00
Camilla Spinella
Research Analyst
Cetif
New claims service models
date: 19.04.2023
time: 10:45:00
Maurizio Rainò
Head of Claims
AXA Insurance
New Claims Service Models: Instant Payment motor and health
date: 19.04.2023
time: 11:15:00
Pierluigi Pellino
Head of Claims Support
Generali Italy
Gianluca Soffietti
Claims Director
Poste Assicura
Dario Vullo
Claims Director
Nobis Insurance Company
Round Table