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Event

Research Event: Rediscovering the banking experience: new branch models in light of digital transformation

31.01.2024 10:00 - 13:00 Dual Mode
Aula Pio XI | Università Cattolica del Sacro Cuore , Largo A. Gemelli, 1, Milan

Event presentation.

This research, carried out in collaboration with leading banking institutions, aims to understand the effect of digital transformation on bank branches by analyzing new emerging branch models, assessing their applicability and sustainability in the current banking environment, as well as grasping the infrastructure and technology architectures that are functional in reshaping distribution and service models.

During the Research Event we will share experiences and keys to understanding the above phenomenon with particular focus on the reduction of the number of branches on the one hand, but on the other hand of maintaining a certain centrality of branches through increasingly hybrid customers and the use of different banking channels.

Agenda of the day

date: 31.01.2024
time: 10:00:00
Paolo Gatelli
Senior Research Manager
Cetif
Cetif Research Scenario: presentation of research results
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date: 31.01.2024
time: 10:20:00
Valentina Surano
Senior Director - Network Support and Positioning Strategies
Intesa Sanpaolo
Intervention by INTESA SANPAOLO
date: 31.01.2024
time: 10:40:00
Paolo Vannuzzi Innocenti
Vertical Marketing Manager & Specialist TOP Customers
TIM Enterprise
Intervention by TIM Enterprise
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date: 31.01.2024
time: 11:00:00
Stefano Borgognoni
Head of Strategic Development Department
Savings Bank of Bolzano - Sparkasse
Matthew Pizzicoli
Head of the Digital Trasformation HUB
Popular Bank of Sondrio
Nicholas Rose
Retail Organization Manager|
Credem Bank
Round Table | Research participants discuss.

Proceedings of the event