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Event

Managing processes and knowledge in financial institutions

18.05.2004 02:00 22.11.2024 08:24
performance improvement technologies

Presentation of the workshop

Against the backdrop of a strategy geared toward knowledge asset management, financial institutions are challenged to address the following issues:- business process outsourcing;- knowledge versus organizational information;- interdependencies between knowledge and banking processes;- organizational implications in support of knowledge workflow systems;- information technology solutions in support of knowledge;- methodologies, techniques and tools for knowledge base generation, maintenance and evaluation;- ROI of knowledge and process management projects.

Agenda of the day