• Membership

    More than 30,000 professionals make up the ecosystem of Cetif: we facilitate the meeting and exchange between banks, insurers and companies in an academic Center, competent and independent environment to share knowledge, experience and strategies on the most innovative drivers of change.

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    16 Research Hubs focused on dynamics of strategic evolution, regulatory updates, organizational and process practices, and the effects of digitization: we study innovation trends and best practices and share them with our communities.

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    Over 60 events including Main events (Workshop and Summit) and Community events (related to research activities) and Webinar: we bring together banks, insurance companies and businesses for shared growth on trends and challenges to outline innovative development strategies.

research

Digital Insurance & Distribution HUB 2025

In-depth topics for the year 2025 

  • INSIGHT DRIVEN OFFERING MODEL 
  • GENAI FOR A NEW INSURANCE EXPERIENCE 
  • OMNICHANNEL DISTRIBUTION & CLAIMS EXPERIENCE 
  • VALUE CENTRIC DISTRIBUTION MODEL 

Goals

The route

1
Day 1
2
Day 2
Next
3
Day 3
4
Day 4
  • New customer clustering models: data, CRM and distribution impacts
  • From customer characteristics to insurance need
  • Black box and portability: the impacts on data and customer knowledge management
10:00 - 13:00
02.04.2025
1ST DIGITAL INSURANCE & DITRIBUTION HUB - INSIGHT DRIVEN OFFERING MODEL
Dual-mode

The meeting aims to decline the following themes:

  • New customer clustering models: data, CRM and distribution impacts
  • From customer characteristics to insurance need
  • Black box and portability: the impacts on data and customer knowledge management
14:00 - 16:30
02.04.2025
1ST RESEARCH MEETING DIGITAL INSURANCE & DISTRIBUTION HUB 2025
  • Supporting individual network productivity: what new tools?
  • GenAI in processes: from underwriting to risk assessment
  • Impact of GenAI on UX and UI
10:00 - 13:00
29.05.2025
2ND DIGITAL INSURANCE & DISTRIBUTION HUB - GENAI FOR A NEW INSURANCE EXPERIENCE
Dual-mode
  • The meeting aims to decline the following themes: Supporting individual network productivity: what new tools?
  • GenAI in processes: from underwriting to risk assessment
  • Impact of GenAI on UX and UI
14:00 - 16:30
29.05.2025
2ND RESEARCH MEETING DIGITAL INSURANCE & DISTRIBUTION HUB 2025
  • The phygital in claims management
  • Open insurance and new players in the insurance industry
  • Trial governance tools: what role for agents, adjusters, and liquidators?
10:00 - 13:00
07.10.2025
CROSS COMMUNITY EVENT DIGITAL INSURANCE & DISTRIBUTION HUB + DIGITAL INSURANCE CLAIMS: OMNICHANNEL DISTRIBUTION & CLAIMS EXPERIENCE
Dual-mode

The meeting aims to decline the following themes:

  • The phygital in claims management
  • Open insurance and new players in the insurance industry
  • Trial governance tools: what role for agents, adjusters, and liquidators?
14:00 - 16:30
07.10.2025
3RD RESEARCH MEETING DIGITAL INSURANCE & DISTRIBUTION HUB 2025
  • Insurance distribution: the evolving role and characteristics of networks
  • The Bancassurance model in generating value for the customer
  • Embedded Insurance: digital platforms and third parties
10:00 - 13:00
06.11.2025
4TH DIGITAL INSURANCE & DISTRIBUTION HUB - VALUE CENTRIC DISTRIBUTION MODEL
Dual-mode

The meeting aims to decline the following themes:

  • Insurance distribution: the evolving role and characteristics of networks
  • The Bancassurance model in generating value for the customer
  • Embedded Insurance: digital platforms and third parties
14:00 - 16:30
06.11.2025
4TH RESEARCH MEETING DIGITAL INSURANCE & DISTRIBUTION HUB 2025

Lo Steering Committee