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Research

AGENTIC & AI - POWERED BANKING: A DISTRIBUTION GAME-CHANGER

12.05.2026 10:00 - 13:00 14:00 - 15:30 Dual-mode
  • Generative AI in the service of relationship: intelligent and protected conversations
  • UX/UI evolution: predictive, inclusive and personalized interfaces
  • Digital Insights and AI Agents in User Interaction

Presentation of the day

Community event: 2nd COMMUNITY EVENT BANKING HUB 2026 - AGENTIC & AI-POWERED BANKING: A DISTRIBUTION GAME-CHANGER

The meeting aims to decline the following themes:

  • Generative AI in the service of relationship: intelligent and protected conversations
  • UX/UI evolution: predictive, inclusive and personalized interfaces
  • Digital Insights and AI Agents in User Interaction
Research meeting: 2nd RESEARCH MEETING DIGITAL BANKING HUB 2026

The session will explore the topics raised during the Community Event in greater depth, through the validation of specific statements and a subsequent open discussion.

Agenda of the day

Date: May 12, 2026
time: 10:00:00
Paolo Gatelli
Senior Research Manager
Cetif
Opening of the proceedings by Dr. Paolo Gatelli
Date: May 12, 2026
time: 10:15:00
Martina Sgobio
Research Analyst
Cetif
AGENTIC & AI - POWERED BANKING: A DISTRIBUTION GAME-CHANGER
Date: May 12, 2026
time: 10:45:00
Luca Cusmano
Head of Statistical and Information Technology Support Division Vigilance Department
Bank of Italy
New Challenges for Effective Governance of Agentic AI: The Experience of the Bank of Italy
Date: May 12, 2026
time: 11:15:00
Antonio Valitutti
CEO
Isybank
Case Study by Isybank
Date: May 12, 2026
time: 11:45:00
Piergiorgio De Campo
EPS Manager - Consulting Services
TIM Enterprise
Partner Overview by TIM Enterprise
Date: May 12, 2026
time: 12:15:00
Andrea Biondi
Head of Digital Business and Digital Marketing
Crédit Agricole Italy
Walter Rizzi
Head of Digital Banking
BBVA
Roberta Zurlo
Chief Commercial Officer
Widiba Bank
Open Session | facilitate discussion

Research meeting outcome

Partners

Companies and technology partners involved in development.

The appointments of the Digital Banking HUB 2026