• Membership

    More than 30,000 professionals make up the ecosystem of Cetif: we facilitate the meeting and exchange between banks, insurers and companies in an academic Center, competent and independent environment to share knowledge, experience and strategies on the most innovative drivers of change.

  • Events

    Over 60 events including Main events (Workshop and Summit) and Community events (related to research activities) and Webinar: we bring together banks, insurance companies and businesses for shared growth on trends and challenges to outline innovative development strategies.

Research

TOWARD AN OPERATING MODEL TRANSFORMATION

14.04.2026 10:00 - 13:00 14:00 - 16:00 Dual-mode
  • AI adoption: the value of productivity
  • Virtual assistants, digital twins, copilots: new employees?
  • Process re-engineering and process transformation in the age of AI

Presentation of the day

Community event: 1st COMMUNITY EVENT TRANSFORMATION & FINTECH INNOVATION HUB 2026 - TOWARDS AN OPERATING MODEL TRANSFORMATION

The meeting aims to decline the following themes:

  • AI adoption: the value of productivity
  • Virtual assistants, digital twins, copilots: new employees?
  • Process re-engineering and process transformation in the age of AI
Research meeting: 1st RESEARCH MEETING DIGITAL TRANSFORMATION & FINTECH INNOVATION HUB 2026

The session will explore the topics raised during the Community Event in greater depth, through the validation of specific statements and a subsequent open discussion.

Agenda of the day

date: April 14, 2026
time: 10:00:00
Paolo Gatelli
Senior Research Manager
Cetif
Opening of the proceedings by Dr. Paolo Gatelli
date: April 14, 2026
time: 10:15:00
Camilla Spinella
Research Analyst
Cetif
TOWARDS AN OPERATING MODEL TRASFORMATION
date: April 14, 2026
time: 10:45:00
Andrea Lazzarotto
Innovation Planning
Intesa Sanpaolo
Case study by Intesa Sanpaolo
date: April 14, 2026
time: 11:15:00
Roberta Avanzini
Responsable de l'expérience client et de l'innovation
BNP Paribas Cardif Italy
Paolo Sacco
Chief Operating Officer
Central Bank Group
Enrica Terranova
Head of Digital Transformation
Monte dei Paschi di Siena Bank Group
Open Session | facilitate discussion

Research meeting outcome

The appointments of the Digital Transformation & Fintech Innovation HUB 2026