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research

Digital Insurance Claims HUB 2025

In-depth topics for the year 2025

  • MANAGING THE NAT-CAT RISKS ENVIROMENT
  • ROM SMART TO LARGE CLAIMS
  • OMNICHANNEL DISTRIBUTION & CLAIMS EXPERIENCE
  • NEW TECHNOLOGIES FOR CLAIMS MANAGEMENT

Goals

The route

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Day 1
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Day 2
Next
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Day 3
4
Day 4
  • Catastrophic risk in claims management processes
  • New ways of collecting data: drones, IoT, satellite imagery
  • Parametric policies and the evolution of settlement processes  
10:00 - 13:00
08.04.2025
1ST DIGITAL INSURANCE CLAIMS HUB - MANAGING THE NAT-CAT RISKS ENVIROMENT

The meeting aims to decline the following themes:

  • Catastrophic risk in claims management processes
  • New ways of collecting data: drones, IoT, satellite imagery
  • Parametric policies and the evolution of settlement processes  
14:00 - 16:30
08.04.2025
1ST RESEARCH MEETING DIGITAL INSURANCE CLAIMS HUB 2025
  • The new customer journey in claims management
  • Algorithms for E2E process optimization.
  • The evolution of direct compensation and support services
10:00 - 13:00
26.06.2025
2ND DIGITAL INSURANCE CLAIMS HUB - FROM SMART TO LARGE CLAIMS

The meeting aims to decline the following themes:

  • The new customer journey in claims management
  • Algorithms for E2E process optimization.
  • The evolution of direct compensation and support services
14:00 - 16:30
26.06.2025
2ND RESEARCH MEETING DIGITAL INSURANCE CLAIMS HUB 2025
  • The phygital in claims management
  • Open insurance and new players in the insurance industry
  • Trial governance tools: what role for agents, adjusters, and liquidators?
10:00 - 13:00
07.10.2025
CROSS COMMUNITY EVENT DIGITAL INSURANCE & DISTRIBUTION HUB + DIGITAL INSURANCE CLAIMS: OMNICHANNEL DISTRIBUTION & CLAIMS EXPERIENCE
Dual-mode

The meeting aims to decline the following themes:

  • The phygital in claims management
  • Open insurance and new players in the insurance industry
  • Trial governance tools: what role for agents, adjusters, and liquidators?
14:00 - 16:30
07.10.2025
3RD RESEARCH MEETING DIGITAL INSURANCE CLAIMS HUB 2025
  • AI and GenAI in claim management
  • From multimedia technology for appraisal management to augmented reality
  • Evolution of anti-fraud systems: data, algorithms and AI
10:00 - 13:00
12.11.2025
4TH DIGITAL INSURANCE CLAIMS HUB - NEW TECHNOLOGIES FOR CLAIMS MANAGEMENT
Dual-mode

The meeting aims to decline the following themes:

  • AI and GenAI in claim management
  • From multimedia technology for appraisal management to augmented reality
  • Evolution of anti-fraud systems: data, algorithms and AI
14:00 - 16:30
12.11.2025
4TH RESEARCH MEETING DIGITAL INSURANCE CLAIMS HUB 2025

Lo Steering Committee