• Membership

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    16 Research Hubs focused on dynamics of strategic evolution, regulatory updates, organizational and process practices, and the effects of digitization: we study innovation trends and best practices and share them with our communities.

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Research

NEW TECHNOLOGIES FOR CLAIMS MANAGEMENT

20.11.2025 10:00 - 13:00 14:00 - 15:30 Dual-mode
  • AI and GenAI in claim management
  • From multimedia technology for appraisal management to augmented reality
  • Evolution of anti-fraud systems: data, algorithms and AI

Presentation of the day

Community event: 4TH DIGITAL INSURANCE CLAIMS HUB - NEW TECHNOLOGIES FOR CLAIMS MANAGEMENT

The meeting aims to decline the following themes:

  • AI and GenAI in claim management
  • From multimedia technology for appraisal management to augmented reality
  • Evolution of anti-fraud systems: data, algorithms and AI
Research meeting: 4TH RESEARCH MEETING DIGITAL INSURANCE CLAIMS HUB 2025

Agenda of the day

date: 20.11.2025
time: 10:00:00
Paolo Gatelli
Senior Research Manager
Cetif
Opening of the proceedings by Dr. Paolo Gatelli
date: 20.11.2025
time: 10:15:00
Camilla Spinella
Research Analyst
Cetif
NEW TECHNOLOGIES FOR CLAIMS MANAGEMENT
date: 20.11.2025
time: 10:45:00
Massimo Tessitore
Chief Executive Officer
InHealth Services
Case Study by InSalute Servizi
date: 20.11.2025
time: 11:45:00
Maurizio Rainò
Head of Claims
AXA Insurance
Lorena Ricci
Head of Claims Services
Zurich
Open Session | facilitate discussion

Partners

Companies and technology partners involved in development.

The appointments of the Digital Insurance Claims HUB 2025