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Event

1st COMMUNITY EVENT TRANSFORMATION & FINTECH INNOVATION HUB 2026 - TOWARDS AN OPERATING MODEL TRANSFORMATION

14.04.2026 10:00 - 13:00 Dual-mode
Cetif Via Olona 2, Milan | Boardroom

Event presentation.

The meeting aims to decline the following themes:

  • AI adoption: the value of productivity
  • Virtual assistants, digital twins, copilots: new employees?
  • Process re-engineering and process transformation in the age of AI

Agenda of the day

date: April 14, 2026
time: 10:00:00
Paolo Gatelli
Senior Research Manager
Cetif
Opening of the proceedings by Dr. Paolo Gatelli
date: April 14, 2026
time: 10:15:00
Camilla Spinella
Research Analyst
Cetif
TOWARDS AN OPERATING MODEL TRASFORMATION
date: April 14, 2026
time: 10:45:00
Andrea Lazzarotto
Head of Innovation for Retail Banking and Wealth Management
Intesa Sanpaolo
Case study by Intesa Sanpaolo
date: April 14, 2026
time: 11:15:00
Roberta Avanzini
Responsable de l'expérience client et de l'innovation
BNP Paribas Cardif Italy
Paolo Sacco
Chief Operating Officer
Central Bank Group
Enrica Terranova
Head of Digital Transformation
Monte dei Paschi di Siena Bank Group
Open Session | facilitate discussion