• Membership

    More than 30,000 professionals make up the ecosystem of Cetif: we facilitate the meeting and exchange between banks, insurers and companies in an academic Center, competent and independent environment to share knowledge, experience and strategies on the most innovative drivers of change.

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    16 Research Hubs focused on dynamics of strategic evolution, regulatory updates, organizational and process practices, and the effects of digitization: we study innovation trends and best practices and share them with our communities.

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Event

4TH DIGITAL INSURANCE CLAIMS HUB - NEW TECHNOLOGIES FOR CLAIMS MANAGEMENT

20.11.2025 10:00 - 13:00 Dual-mode

Event presentation.

The meeting aims to decline the following themes:

  • AI and GenAI in claim management
  • From multimedia technology for appraisal management to augmented reality
  • Evolution of anti-fraud systems: data, algorithms and AI

Agenda of the day

date: 20.11.2025
time: 10:00:00
Paolo Gatelli
Senior Research Manager
Cetif
Opening of the proceedings by Dr. Paolo Gatelli
date: 20.11.2025
time: 10:15:00
Camilla Spinella
Research Analyst
Cetif
NEW TECHNOLOGIES FOR CLAIMS MANAGEMENT
date: 20.11.2025
time: 10:45:00
Massimo Tessitore
Chief Executive Officer
InHealth Services
Case Study by InSalute Servizi
date: 20.11.2025
time: 11:45:00
Maurizio Rainò
Head of Claims
AXA Insurance
Lorena Ricci
Head of Claims Services
Zurich
Open Session | facilitate discussion