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Event

4TH COMMUNITY EVENT DIGITAL INSURANCE CLAIMS HUB 2026 - AGENTIC CLAIMS: AUTOMATION IN THE CLAIMS LIFECYCLE

19.11.2026 10:00 - 13:00 Dual-mode
Cetif Via Olona 2, Milan | Boardroom

Event presentation.

The meeting aims to decline the following themes:

  • Toward Autonomous Decision-Making: Smart Assets and Machine Learning
  • End-to-End Claims Optimization: Automated Claim Closure
  • AI in processes: between document management and process mining

Agenda of the day

Date: November 19, 2026
time: 10:00:00
Paolo Gatelli
Senior Research Manager
Cetif
Opening of the proceedings by Dr. Paolo Gatelli
Date: November 19, 2026
time: 10:15:00
Laura Moscuzza
Junior Research
Cetif
Cetif Research
Date: November 19, 2026
time: 10:45:00
Luigi Baccaro
Claims Director
Sara Insurance
Case Study by Sara Assicurazioni
Date: November 19, 2026
time: 11:15:00
Gabriele Colombo
Senior Executive Manager
SDG Group Italy
Andrea Davoli
Head of the Process Excellence Service Unit
SDG Group Italy
Partner Overview by SDG Group Italy
Date: November 19, 2026
time: 11:45:00
Andrea Abbondi
Head of Provider and Digital Platform Management
Allianz
Luigi Barone
Group Claims Director
Reale Mutua Assicurazioni
Maurizio Rainò
Head of Claims
AXA Insurance
Open Session | facilitate discussion

Partners