• Membership

    More than 30,000 professionals make up the ecosystem of Cetif: we facilitate the meeting and exchange between banks, insurers and companies in an academic Center, competent and independent environment to share knowledge, experience and strategies on the most innovative drivers of change.

  • Research

    16 Research Hubs focused on dynamics of strategic evolution, regulatory updates, organizational and process practices, and the effects of digitization: we study innovation trends and best practices and share them with our communities.

  • Events

    Over 60 events including Main events (Workshop and Summit) and Community events (related to research activities) and Webinar: we bring together banks, insurance companies and businesses for shared growth on trends and challenges to outline innovative development strategies.

Event

4TH DIGITAL INSURANCE CLAIMS HUB - ASSISTANCE & PREVENTION IN SMART AND MAJOR CLAIMS

14.11.2024 10:00 - 13:00 Dual mode

Event presentation.

The meeting aims to decline the following themes:

  • Contextuality and customer needs in the new care model 
  • Conversational AI, multimedia and UX innovation
  • Platforms and prevention: partnerships and Open Insurance

Agenda of the day

date: 14.11.2024
time: 10:00:00
Paolo Gatelli
Senior Research Manager
Cetif
Opening of the proceedings by Dr. Paolo Gatelli
date: 14.11.2024
time: 10:15:00
Camilla Spinella
Research Analyst
Cetif
Assistance & prevention in smart and major claims
date: 14.11.2024
time: 10:45:00
Maurizio Rainò
Head of Claims
AXA Insurance
Scenario by Axa Insurance
date: 14.11.2024
time: 11:15:00
Luigi Barone
Group Claims Director
Reale Mutua Assicurazioni
Mario De Dominicis
Facility Manager Operations Claims
UnipolSai Insurance
Lorena Ricci
Head of Claims Services
Zurich
Round Table