• Membership

    More than 30,000 professionals make up the ecosystem of Cetif: we facilitate the meeting and exchange between banks, insurers and companies in an academic Center, competent and independent environment to share knowledge, experience and strategies on the most innovative drivers of change.

  • Research

    16 Research Hubs focused on dynamics of strategic evolution, regulatory updates, organizational and process practices, and the effects of digitization: we study innovation trends and best practices and share them with our communities.

  • Events

    Over 60 events including Main events (Workshop and Summit) and Community events (related to research activities) and Webinar: we bring together banks, insurance companies and businesses for shared growth on trends and challenges to outline innovative development strategies.

Event

The new role of agents, adjusters and liquidators in digital claims

24.11.2022 10:00 - 13:00 Dual Mode
IV Community Event Digital Insurance Claims

Event presentation.

The fourth event of our Digital Insurance Claims Community is dedicated to "The New Role of Agents, Loss Adjusters and Liquidators in Digital Claims"

The meeting aims to decline the following themes:

  • Bionic agent and network digitization
  • The impact of the transformation of Claims Management on distribution channels
  • Roles and new skills needed for the transformation of the Claims Management

Agenda of the day

date: 24.11.2022
time: 10:00:00
Paolo Gatelli
Senior Research Manager
Cetif
Opening of the proceedings by Dr. Paolo Gatelli
date: 24.11.2022
time: 10:45:00
Evelin Mottes
Auto and SARC Manager
ITAS Mutua
Case Study by ITAS Mutua
date: 24.11.2022
time: 11:15:00
Charles Columbus
Claims Commission Coordinator.
GA-GI - General Agents Group Italy
Marco Crudo
Executive Director Business Operations
Munich RE
Lorena Ricci
Head of Claims Services
Zurich
Round Table

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