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Event

Opti-Channel Experience: a new Branch Model & Phygital Customer Journey

16.03.2021 10:00 - 13:00
I Community Event Digital Banking HUB 2021

Event presentation.

Agenda of the day

date: 16.03.2021
time: 10:00:00
Paolo Gatelli
Senior Research Manager
Cetif
Opening remarks, presentation of participants and objectives P
date: 16.03.2021
time: 10:15:00
Giorgio Ciaponi
Research Manager
Cetif
Opti-Channel Experience: a new Branch Model & Phygital Customer Journey
Download the talk
date: 16.03.2021
time: 10:45:00
Stefano Borgognoni
Head of Strategic Development Department
Savings Bank of Bolzano - Sparkasse
Opti-Channel Experience
date: 16.03.2021
time: 11:45:00
Andrea Bassi
People Management Service Manager - Personnel Director
Credem Bank
Alessio Bonetti
Head of Digital
Cassa Centrale Banca - Credito Cooperativo Italiano
Daniele Pedrazzi
Distribution Planning Manager
BPER Bank
Round Table

Proceedings of the event