• Membership

    More than 30,000 professionals make up the ecosystem of Cetif: we facilitate the meeting and exchange between banks, insurers and companies in an academic Center, competent and independent environment to share knowledge, experience and strategies on the most innovative drivers of change.

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Event

Web, mobile and social banking

10.06.2015 02:00 10.11.2024 00:04
serving the customer 3.0

Presentation of the workshop

Companies capable of grasping the multiple possibilities related to their use will have the opportunity to propose innovative services and content, enhancing their brand with a new strength and opening themselves to renewed models of value creation, identifying the correct mix between "type of customer served - channel used - product offered," in the direction of developing a new relationship with customer 3.0. The meeting is mainly aimed at the areas dedicated to the Retail segment from a commercial, marketing and product development perspective, as well as the Management Control, Organization and Information Systems areas.    

Agenda of the day