• Membership

    More than 30,000 professionals make up the ecosystem of Cetif: we facilitate the meeting and exchange between banks, insurers and companies in an academic Center, competent and independent environment to share knowledge, experience and strategies on the most innovative drivers of change.

  • Research

    16 Research Hubs focused on dynamics of strategic evolution, regulatory updates, organizational and process practices, and the effects of digitization: we study innovation trends and best practices and share them with our communities.

  • Events

    Over 60 events including Main events (Workshop and Summit) and Community events (related to research activities) and Webinar: we bring together banks, insurance companies and businesses for shared growth on trends and challenges to outline innovative development strategies.

research

Digital Banking HUB 2021

Topics addressed in Community Event and Research Meeting will be:

  • Opti-Channel Experience: a new Branch Model & Phygital Customer Journey
  • A New Horizon for the Bancassurance Model
  • Business Models Banking Platform
  • Technology- enhanced Banking Services

Goals

The Digital Banking HUB targets the Marketing and Sales, Organization, IT & Innovation areas of financial institutions. The Community aggregates expertise from specialized areas in order to make networking effective and the exchange of know-how among peers fruitful. Participants' skills and experiences in strategic and digital transformation projects contribute to the value of the HUB's operational tables and outputs.

The route

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Day 4
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Among the day's topics: Customer vs. User Experience; Development of New Relationship Models between Bank and Customer; Customer Retention and Engagement Logics

10:00 - 13:00
16.03.2021
Opti-Channel Experience: a new Branch Model & Phygital Customer Journey
14:00 - 16:30
16.03.2021
I Research Meeting "Opti-Channel Experience: a new Branch Model & Phygital Customer Journey"

The goal of Research Meeting is to stimulate discussion and debate among participants.
The approach is Active Lab, which leverages established methodologies such as Design Thinking and Instant Survey, aimed at building shared and concrete outputs.

Among the day's topics: New logics of Open Finance; Instant and Real Time Experience products and services; Finance KYC and Customer Wallet

10:00 - 13:00
27.04.2021
A New Horizon for the Bancassurance Model
14:00 - 16:30
27.04.2021
II Research Meeting ''A New Horizon for the Bancassurance Model''

The goal of Research Meeting is to stimulate discussion and debate among participants.
The approach is Active Lab, which leverages established methodologies such as Design Thinking and Instant Survey, aimed at building shared and concrete outputs.

Among the day's topics: Platform banking models; The cloud as an accelerator of innovation; Revenue & Costs Model in the Banking Platform

12:00 - 13:00
14.09.2021
III Community Event Digital Banking HUB 2021 ''Business Models Banking Platform''
14:00 - 16:30
14.09.2021
III Research Meeting ''Business Models Banking Platform''

The goal of Research Meeting is to stimulate discussion and debate among participants.
The approach is Active Lab, which leverages established methodologies such as Design Thinking and Instant Survey, aimed at building shared and concrete outputs.

Among the day's topics: Innovative technologies supporting new business models; AI & Blockchain along the banking value chain; Instant Sevices and ethical and social profiles

12:00 - 13:00
12.10.2021
IV Community Event Digital Banking HUB 2021 ''Technology-enhanced Banking Services''
14:00 - 16:30
12.10.2021
IV Research Meeting ''Technology- enhanced Banking Services''

The goal of Research Meeting is to stimulate discussion and debate among participants.
The approach is Active Lab, which leverages established methodologies such as Design Thinking and Instant Survey, aimed at building shared and concrete outputs.

Research Insight & Community Outlook

Lo Steering Committee

Community HUB