• Membership

    More than 30,000 professionals make up the ecosystem of Cetif: we facilitate the meeting and exchange between banks, insurers and companies in an academic Center, competent and independent environment to share knowledge, experience and strategies on the most innovative drivers of change.

  • Research

    16 Research Hubs focused on dynamics of strategic evolution, regulatory updates, organizational and process practices, and the effects of digitization: we study innovation trends and best practices and share them with our communities.

  • Events

    Over 60 events including Main events (Workshop and Summit) and Community events (related to research activities) and Webinar: we bring together banks, insurance companies and businesses for shared growth on trends and challenges to outline innovative development strategies.

research

Digital Banking HUB 2026

In-depth topics for the year 2026:

  • THE DATA-DRIVEN OFFERING MODEL: FROM EXPECTATIONS TO ENGAGEMENT
  • AGENTIC & AI - POWERED BANKING: A DISTRIBUTION GAME-CHANGER
  • BEYOND THE BRANCH: BUILDING THE OPTICHANNEL BANK
  • REDEFINING VALUE IN OPEN FINANCE & ECOSYSTEMS

The route

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  • Dynamic customer value: contextual knowledge and adaptive offerings for individuals and SMEs
  • Data-driven products and services: pricing and offering models
  • Personalization and real-time interactions: tools to increase engagement
10:00 - 13:00
10.03.2026
1ST DIGITAL BANKING HUB - THE DATA-DRIVEN OFFERING MODEL: FROM EXPECTATIONS TO ENGAGEMENT
Dual-Mode

The meeting aims to decline the following themes:

  • Dynamic customer value: contextual knowledge and adaptive offerings for individuals and SMEs
  • Data-driven products and services: pricing and offering models
  • Personalization and real-time interactions: tools to increase engagement
  • Generative AI in the service of relationship: intelligent and protected conversations
  • UX/UI evolution: predictive, inclusive and personalized interfaces
  • Digital Insights and AI Agents in User Interaction
10:00 - 13:00
12.05.2026
2ND DIGITAL BANKING HUB - AGENTIC & AI - POWERED BANKING: A DISTRIBUTION GAME-CHANGER
Dual Mode

The meeting aims to decline the following themes:

  • Generative AI in the service of relationship: intelligent and protected conversations
  • UX/UI evolution: predictive, inclusive and personalized interfaces
  • Digital Insights and AI Agents in User Interaction
  • Physical, digital, remote networks: the new network configurations
  • Integrated service models and experience: the value of proximity
  • Generational network turnover and retention strategies
10:00 - 13:00
17.09.2026
CROSS COMMUNITY EVENT DIGITAL BANKING HUB + DIGITAL WEALTH MANAGEMENT HUB: BEYOND THE BRANCH: BUILDING THE OPTICHANNEL BANK

The meeting aims to decline the following themes:

  • Physical, digital, remote networks: the new network configurations
  • Integrated service models and experience: the value of proximity
  • Generational turnover of networks and retantion strategies
  • From open banking to open finance: regulatory evolution and strategic opportunities
  • Digital ecosystems and collaboration through APIs, platforms and partnerships
  • Embedded Finance and "as-a-service" models in retail banking
10:00 - 13:00
17.09.2025
4TH DIGITAL BANKING HUB - OPEN FINANCE & ECOSYSTEMS: REDEFINING VALUE IN A CONNECTED WORLD

The meeting aims to decline the following themes:

  • From open banking to open finance: regulatory evolution and strategic opportunities
  • Digital ecosystems and collaboration through APIs, platforms and partnerships
  • Embedded Finance and "as-a-service" models in retail banking

Lo Steering Committee