• Membership

    More than 30,000 professionals make up the ecosystem of Cetif: we facilitate the meeting and exchange between banks, insurers and companies in an academic Center, competent and independent environment to share knowledge, experience and strategies on the most innovative drivers of change.

  • Research

    16 Research Hubs focused on dynamics of strategic evolution, regulatory updates, organizational and process practices, and the effects of digitization: we study innovation trends and best practices and share them with our communities.

  • Events

    Over 60 events including Main events (Workshop and Summit) and Community events (related to research activities) and Webinar: we bring together banks, insurance companies and businesses for shared growth on trends and challenges to outline innovative development strategies.

research

Digital Banking HUB 2024

In-depth topics for the year 2024:

  • BEHAVIORAL & HYPER PERSONALIZATION IN BANKING
  • THE NEW OFFERING AND OPERATING MODEL 4 RETAIL BANKING
  • TOWARDS A NEW BANKING EXPERIENCE
  • EVOLVING BRANCH & SMART ADVISORY MODEL

Goals

The route

1
Day 1
Concluded
2
Day 2
Concluded
3
Day 3
Concluded
4
Day 4
Concluded
  • The evolution of insight-driven data strategy
  • Dynamic clusters and contextual and predictive service models
  • Open finance & Financial Data Access Framework
10:00 - 13:00
12.03.2024
1ST DIGITAL BANKING HUB - BEHAVIORAL & HYPER PERSONALIZATION IN BANKING
Dual mode

The meeting aims to decline the following themes:

  • The evolution of insight-driven data strategy
  • Dynamic clusters and contextual and predictive service models
  • Open finance & Financial Data Access Framework
14:00 - 16:00
12.03.2024
1ST RESEARCH MEETING DIGITAL BANKING HUB

Kick Off of the Research Project: presentation of the objectives, methodology and structure of the Research Project including survey and delphi analysis.

  • Digital identity and onboarding: the future of KYC
  • Convergence of products and services: payments, smart lending and ESG
  • The evolution of partnership: platforms and ecosystems
10:00 - 13:00
09.05.2024
2ND DIGITAL BANKING HUB - THE NEW OFFERING AND OPERATING MODEL 4 RETAIL BANKING
Dual mode

The meeting aims to decline the following themes:

  • Digital identity and onboarding: the future of KYC
  • Convergence of products and services: payments, smart lending and ESG 
  • The evolution of partnership: platforms and ecosystems
14:00 - 15:30
09.05.2024
2ND RESEARCH MEETING DIGITAL BANKING HUB

The objective of the meeting is to gather qualitative data to support the Research Project, through the provision of a delphi analysis, collection and comparison of operational experiences. The Working Group will be asked to bring their experience to identify a common industry position

  • UX, CX, Accessibility and Security By Design
  • Generative AI and new frontiers of relationship
  • AR, VR and metaverse: what role in business strategies?
10:00 - 13:00
17.09.2024
3RD DIGITAL BANKING HUB - TOWARDS A NEW BANKING EXPERIENCE
Dual mode

The meeting aims to decline the following themes:

  • UX, CX, Accessibility and Security By Design
  • Generative AI and new frontiers of relationship
  • AR, VR and metaverse: what role in business strategies?
14:00 - 16:00
17.09.2024
3RD RESEARCH MEETING DIGITAL BANKING HUB

Sharing of preliminary results of the Research Project and discussion of the main evidence.

  • Profitability, potential and sustainability of physical networks
  • Digital, GenAI and the Evolution of the Robo 4 Advisor. 
  • Experiential branches and CJ personalization
10:00 - 13:00
29.10.2024
CROSS COMMUNITY EVENT DIGITAL BANKING + DIGITAL WEALTH MANAGEMENT HUB- EVOLVING BRANCH & SMART ADVISORY MODEL
Dual mode

The meeting aims to decline the following themes:

  • Profitability, potential and sustainability of physical networks
  • Digital, GenAI and the Evolution of the Robo 4 Advisor.
  • Experiential branches and CJ personalization
14:00 - 15:30
29.10.2024
4TH RESEARCH MEETING DIGITAL BANKING HUB

Presentation of final project results, commentary and final validation with the Working Group.

Research Insight & Community Outlook

Lo Steering Committee

Partners

Companies and technology partners involved in development.