• Membership

    More than 30,000 professionals make up the ecosystem of Cetif: we facilitate the meeting and exchange between banks, insurers and companies in an academic Center, competent and independent environment to share knowledge, experience and strategies on the most innovative drivers of change.

  • Events

    Over 60 events including Main events (Workshop and Summit) and Community events (related to research activities) and Webinar: we bring together banks, insurance companies and businesses for shared growth on trends and challenges to outline innovative development strategies.

research

Digital Insurance & Distribution HUB 2026

In-depth topics for the year 2026:

  • DATA-DRIVEN INSURANCE OFFERING
  • AI MEETS UX - THE FUTURE OF DIGITAL INTERACTION
  • PHYGITAL EXPERIENCE: IMMERSIVE & INSTANT ENGAGEMENT
  • RETHINKING RELATIONSHIP WITH OPEN DISTRIBUTION

The route

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Day 3
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Day 4
  • Predictive and behavioral clustering of customers using AI 
  • From segmentation to "life moment design": events, contexts and individual goals
  • Data management between portability and control
10:00 - 13:00
28.04.2026
1ST COMMUNITY EVENT DIGITAL INSURANCE & DISTRIBUTION HUB 2026 - LONGEVITY FINANCE & NEW WEALTH SERVICES

The meeting aims to decline the following themes:

  • Predictive and behavioral clustering of customers using AI
  • From segmentation to "life moment design": events, contexts and individual goals
  • Data management between portability and control 
14:00 - 16:00
28.04.2026
1ST RESEARCH MEETING DIGITAL INSURANCE & DISTRIBUTION HUB 2026
  • GenAI and adaptive customer journey
  • Between agent and AI for continuous and predictive management of the insurance relationship
  • Frictionless experiences in evolved insurance interfaces
10:00 - 13:00
23.06.2025
2ND DIGITAL INSURANCE & DISTRIBUTION HUB 2026: AI MEETS UX - THE FUTURE OF DIGITAL INTERACTION

The meeting aims to decline the following themes:

  • GenAI and adaptive customer journey
  • Between agent and AI for continuous and predictive management of the insurance relationship
  • Frictionless experiences in evolved insurance interfaces
14:00 - 15:30
23.06.2026
2ND RESEARCH MEETING DIGITAL INSURANCE & DISTRIBUTION HUB 2026
  • Phygital by design: evolving service and relationship models
  • Agents, liquidators and trustees in the era of distribution hybridization
  • Claim tracking: from information service to relationship tool
10:00 - 13:00
29.09.2026
CROSS COMMUNITY EVENT DIGITAL INSURANCE CLAIMS HUB + DIGITAL INSURANCE & DISTRIBUTION HUB 2026 - PHYGITAL EXPERIENCE: IMMERSIVE & INSTANT ENGAGEMENT
Dual-mode

The meeting aims to decline the following themes:

  • Phygital by design: evolving service and relationship models
  • Agents, liquidators and trustees in the era of distribution hybridization
  • Claim tracking: from information service to relationship tool
14:00 - 16:00
29.09.2026
3RD RESEARCH MEETING DIGITAL INSURANCE & DISTRIBUTION HUB 2026
  • Intelligent platforms to automate distribution and personalize offerings
  • Bancassurance 3.0: from sales to experiential protection design
  • he role of channels and partnerships for an evolved service model
10:00 - 13:00
25.11.2026
4TH COMMUNITY EVENT DIGITAL INSURANCE & DISTRIBUTION HUB 2026 - RETHINKING RELATIONSHIP WITH OPEN DISTRIBUTION
Dual-mode

The meeting aims to decline the following themes:

  • Intelligent platforms to automize distribution and personalize offerings
  • Bancassurance 3.0: from sales to experiential protection design
  • The role of channels and partnerships for an evolved service model
14:00 - 15:30
25.11.2026
4TH RESEARCH MEETING DIGITAL INSURANCE & DISTRIBUTION HUB 2026

Lo Steering Committee