• Membership

    More than 30,000 professionals make up the ecosystem of Cetif: we facilitate the meeting and exchange between banks, insurers and companies in an academic Center, competent and independent environment to share knowledge, experience and strategies on the most innovative drivers of change.

  • Research

    16 Research Hubs focused on dynamics of strategic evolution, regulatory updates, organizational and process practices, and the effects of digitization: we study innovation trends and best practices and share them with our communities.

  • Events

    Over 60 events including Main events (Workshop and Summit) and Community events (related to research activities) and Webinar: we bring together banks, insurance companies and businesses for shared growth on trends and challenges to outline innovative development strategies.

research

Digital Insurance & Distribution HUB 2026

In-depth topics for the year 2026:

  • DATA-DRIVEN INSURANCE OFFERING
  • AI MEETS UX - THE FUTURE OF DIGITAL INTERACTION
  • PHYGITAL EXPERIENCE: IMMERSIVE & INSTANT ENGAGEMENT
  • RETHINKING RELATIONSHIP WITH OPEN DISTRIBUTION

The route

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  • Predictive and behavioral clustering of customers using AI 
  • From segmentation to "life moment design": events, contexts and individual goals
  • Data management between portability and control
  • GenAI and adaptive customer journey
  • Between agent and AI for continuous and predictive management of the insurance relationship
  • Frictionless experiences in evolved insurance interfaces
  • Phygital by design: evolving service and relationship models
  • Agents, liquidators and trustees in the era of distribution hybridization
  • Claim tracking: from information service to relationship tool
  • Intelligent platforms to automate distribution and personalize offerings
  • Bancassurance 3.0: from sales to experiential protection design
  • he role of channels and partnerships for an evolved service model

Lo Steering Committee