• Membership

    More than 30,000 professionals make up the ecosystem of Cetif: we facilitate the meeting and exchange between banks, insurers and companies in an academic Center, competent and independent environment to share knowledge, experience and strategies on the most innovative drivers of change.

  • Research

    16 Research Hubs focused on dynamics of strategic evolution, regulatory updates, organizational and process practices, and the effects of digitization: we study innovation trends and best practices and share them with our communities.

  • Events

    Over 60 events including Main events (Workshop and Summit) and Community events (related to research activities) and Webinar: we bring together banks, insurance companies and businesses for shared growth on trends and challenges to outline innovative development strategies.

research

Digital Banking HUB 2022

industry: BANKING

Topics addressed in Community Event and Research Meeting :

  • Insight Driven Banking: the impact on customer engagement and relationship activities
  • Transformation of channel strategies: new cost-to-serve models
  • Innovative products and services: how to reshape supply on new needs
  • Embedded Banking Experience: how to create innovative revenue models

Goals

The Digital Banking HUB targets the Marketing and Sales, Organization, IT Innovation areas of financial institutions. The Community aggregates expertise from specialized areas in order to make networking effective and the exchange of know-how among peers fruitful. Participants' skills and experiences in strategic and digital transformation projects contribute to the value of the HUB's operational tables and outputs.

The route

1
Day 1
Concluded
2
Day 2
Concluded
3
Day 3
Concluded
4
Day 4
Concluded
10:00 - 13:00
24.03.2022
Insight Driven Banking: the impact on customer engagement and relationship activities
Dual Mode

The meeting aims to decline the following themes:

  • data Driven & Real Time Marketing
  • best-next-action and proactive approaches
  • New behavioral and clustering models.
14:30 - 16:00
24.03.2022
Presentation of the Research Project | Digital Banking HUB 2022

Illustration of the objectives and working methodologies, sharing and validation with the Research Group

10:00 - 13:00
03.05.2022
Transformation of channel strategies: new cost-to-serve models
Dual - mode

The meeting aims to decline the following themes:

  • New ways of interaction between channels
  • functionality optimization
  • channel profitability and sustainability
14:30 - 16:00
03.05.2022
Presentation of research tools | Digital Banking HUB

Illustration of input models, surveys and data requirements, sharing and validation with the Research Group

Among the themes of the day:

  • Instant and On-demand Logics;
  • Buy-now-pay-later models;
  • Customization and modularity of offerings
10:00 - 13:00
22.09.2022
Innovative products and services: how to reshape supply on new needs
Dual-mode

The meeting aims to decline the following themes:

  • Instant and On-demand logics
  • buy-now-pay-later models
  • customization and modularity of offerings
14:30 - 16:00
22.09.2022
Presentation of preliminary findings | Digital Banking HUB

Illustration of preliminary data from the Research Project, sharing and validation with the Research Group

Among the themes of the day:

  • Banking-as-a-Service (BaaS);
  • New ecosystem models and Open Finance;
  • Strategic choices: white-label and co-creation
10:00 - 13:00
25.10.2022
Embedded Banking Experience: how to create innovative revenue models
Dual-mode

The meeting aims to decline the following themes:

  • Banking-as-a-Service (BaaS)
  • New ecosystem models and Open Finance
  • strategic choices: white-label and co-creation
14:30 - 16:00
25.10.2022
Final presentation of results | Digital Banking HUB

Illustration of complete analysis and summary considerations, sharing and validation with the Research Group

Research Insight & Community Outlook

Lo Steering Committee

Partners

Companies and technology partners involved in development.