• Membership

    More than 30,000 professionals make up the ecosystem of Cetif: we facilitate the meeting and exchange between banks, insurers and companies in an academic Center, competent and independent environment to share knowledge, experience and strategies on the most innovative drivers of change.

  • Events

    Over 60 events including Main events (Workshop and Summit) and Community events (related to research activities) and Webinar: we bring together banks, insurance companies and businesses for shared growth on trends and challenges to outline innovative development strategies.

Research

BEYOND THE BRANCH: BUILDING THE OPTICHANNEL BANK

17.09.2026 10:00 - 13:00 14:00 - 16:00 Dual-mode
  • Physical, digital, remote networks: the new network configurations
  • Integrated service models and experience: the value of proximity
  • Generational network turnover and retention strategies

Presentation of the day

Community event: CROSS COMMUNITY EVENT DIGITAL BANKING HUB + DIGITAL WEALTH MANAGEMENT HUB 2026 - BEYOND THE BRANCH: BUILDING THE OPTICHANNEL BANK

The meeting aims to decline the following themes:

  • Physical, digital, remote networks: the new network configurations
  • Integrated service models and experience: the value of proximity
  • Generational turnover of networks and retantion strategies
Research meeting: CROSS RESEARCH MEETING BANKING HUB + DIGITAL WEALTH MANAGEMENT HUB 2026

The session will explore the topics raised during the Community Event in greater depth, through the validation of specific statements and a subsequent open discussion.

Agenda of the day

Date: September 17, 2026
time: 10:00:00
Paolo Gatelli
Senior Research Manager
Cetif
Opening of the proceedings by Dr. Paolo Gatelli
Date: September 17, 2026
time: 10:15:00
Arturo Patarnello
Lecturer in Economics of Financial Intermediaries
Cetif
Cetif Research
Date: September 17, 2026
time: 11:15:00
Diego Norzi
Head of Channels
Intesa Sanpaolo
Case study by Intesa Sanpaolo
Interview with individuals
Date: September 17, 2026
time: 11:45:00
Adolfo Pellegrino
Chief Innovation Officer
Banco BPM
5382 10/11/10- Lean in BNL as a tool to increase quality, operational efficiency and develop resources

Partners

Companies and technology partners involved in development.

The appointments of the Digital Banking HUB 2026