• Membership

    More than 30,000 professionals make up the ecosystem of Cetif: we facilitate the meeting and exchange between banks, insurers and companies in an academic Center, competent and independent environment to share knowledge, experience and strategies on the most innovative drivers of change.

  • Research

    16 Research Hubs focused on dynamics of strategic evolution, regulatory updates, organizational and process practices, and the effects of digitization: we study innovation trends and best practices and share them with our communities.

  • Events

    Over 60 events including Main events (Workshop and Summit) and Community events (related to research activities) and Webinar: we bring together banks, insurance companies and businesses for shared growth on trends and challenges to outline innovative development strategies.

Research

GENAI FOR A NEW INSURANCE EXPERIENCE

29.05.2025 10:00 - 13:00 14:00 - 15:30 Dual-mode
  • Generative AI and Human interface
  • Contextual customer communication, awareness and security
  • The evolution of UX and UI toward new models of interaction

Presentation of the day

Community event: 2ND DIGITAL INSURANCE & DISTRIBUTION HUB - GENAI FOR A NEW INSURANCE EXPERIENCE
  • The meeting aims to decline the following themes: Supporting individual network productivity: what new tools?
  • GenAI in processes: from underwriting to risk assessment
  • Impact of GenAI on UX and UI
Research meeting: 2ND RESEARCH MEETING DIGITAL INSURANCE & DISTRIBUTION HUB 2025

Agenda of the day

date: 29.05.2025
time: 10:00:00
Paolo Gatelli
Senior Research Manager
Cetif
Opening of the proceedings by Dr. Paolo Gatelli
date: 29.05.2025
time: 10:15:00
Camilla Spinella
Research Analyst
Cetif
GENAI FOR A NEW INSURANCE EXPERIENCE
date: 29.05.2025
time: 10:45:00
Enzo Di Puma
Chief Operating Officer
AXA Insurance
Scenario by AXA Insurance
date: 29.05.2025
time: 11:15:00
Enrico Caminata
Customer and Digital Channels Manager
Helvetia Group Italia
Benedetta Majorana
Head of Customer Experience Design and Digital Channels
Generali Italy
Open session | facilitate discussion

Partners

Companies and technology partners involved in development.

The appointments of the Digital Insurance & Distribution HUB 2025