• Membership

    More than 30,000 professionals make up the ecosystem of Cetif: we facilitate the meeting and exchange between banks, insurers and companies in an academic Center, competent and independent environment to share knowledge, experience and strategies on the most innovative drivers of change.

  • Events

    Over 60 events including Main events (Workshop and Summit) and Community events (related to research activities) and Webinar: we bring together banks, insurance companies and businesses for shared growth on trends and challenges to outline innovative development strategies.

Research

AI MEETS UX - THE FUTURE OF DIGITAL INTERACTION

23.06.2026 10:00 - 13:00 14:00 - 15:30
  • GenAI and adaptive customer journey
  • Between agent and AI for continuous and predictive management of the insurance relationship
  • Frictionless experiences in evolved insurance interfaces

Presentation of the day

Community event: 2nd DIGITAL INSURANCE & DISTRIBUTION HUB 2026: AI MEETS UX - THE FUTURE OF DIGITAL INTERACTION

The meeting aims to decline the following themes:

  • GenAI and adaptive customer journey
  • Between agent and AI for continuous and predictive management of the insurance relationship
  • Frictionless experiences in evolved insurance interfaces
Research meeting: 2nd RESEARCH MEETING DIGITAL INSURANCE & DISTRIBUTION HUB 2026

Agenda of the day

Research meeting outcome

The appointments of the Digital Insurance & Distribution HUB 2026