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Research

Claims phases: Damage & Action

25.05.2021 12:00 - 13:00 14:00 - 16:30

Among the day's topics: customer scoring and claims segmentation; IoT and enabling technologies; Data Quality & Data Protection

Presentation of the day

Community event: II Community Event Digital Insurance Claims ''Claims phases: Damage & Action''
Research meeting: II Research Meeting ''Claims phases: Damage & Action''

The goal of Research Meeting is to stimulate discussion and debate among participants.
The approach is Active Lab, which leverages established methodologies such as Design Thinking and Instant Survey, aimed at building shared and concrete outputs.

Agenda of the day

Interview with individuals
Andrea Coppini
Digital Innovatione and Multichannel Division Manager
Iccrea Cooperative Banking Group
12:30 - 1:00 p.m. | Open Session
Interview with individuals
Fabio Menis
Fraud & Security Intelligence Senior Solution Advisor
SAS
10:00 - 10:15 | Opening remarks | William Marenaci, Research Manager | CeTIF
Interview with individuals
Maurizio Tamagnini
Chief Executive Officer FSI
FSI
10:15 - 10:45 am | CeTIF Research Scenario | "Claim phases: damage & action" | Luca Palestini, Research Analyst | CeTIF
Interview with individuals
Francesco Noviello
Partner, e*Finance consulting Reply
Reply
10.45 - 11.15 | Case Study | Graziano Cavallo, Co-founder & CGO | hlpy - Gerardo Gorga, COO | Insoore
Interview with individuals
Giovanni Sandri
Country Head
11.15 - 11.45 | Case Study "How The Floow can help to extend from detect and repair to predict and prevent" | Elisabetta Pizzini, Italy Country Leader | The Floow
Interview with individuals
Federico Rajola
Full Professor of Business Organization and Director Cetif
Università Cattolica del Sacro Cuore
11:15 - 12:30 | We will discuss this with:
Interview with individuals
Maurizio Tamagnini
Chief Executive Officer FSI
FSI
Andrea Abbondi, Head of Claims Management - Head of GI Claims | Aviva
Interview with individuals
Maurizio Tamagnini
Chief Executive Officer FSI
FSI
Davide Gotti, Head of Claims Management - Motor Area | Cattolica Insurance
Interview with individuals
Maurizio Tamagnini
Chief Executive Officer FSI
FSI
Roberto Bergami, Head of Marketing Protection | BNP Paribas Cardif

Research meeting outcome

The appointments of the Digital Insurance Claims HUB 2021